About Us

Welcome to Ivyval

Ivyval is an independently operated collectibles‑focused brand offering authentic branded collectibles and premium action figures for modern hobby enthusiasts. 

Our store is built for customers who appreciate official character merchandise, exquisite craftsmanship, exclusive releases, and pieces suitable for personal display, hobby collection and dedicated fan‑culture enjoyment.

Our Approach

Ivyval was created with a simple goal: to provide a clear and convenient online shopping experience for customers looking for everyday Collectibles and related products.

We organize our online collections and provide customers with clear product information, straightforward shopping policies, and customer support throughout the purchasing process.

Who We Are

Ivyval is operated as an independent online retail store. We are not a marketplace, and we do not present ourselves as a designer or manufacturer unless such information is specifically stated on the applicable product page.

Our focus is on providing accurate product information, transparent store policies, and a convenient shopping experience for our customers.

What We Offer

Our collection focuses on fan‑favourite branded collectibles, including highly‑detailed action figures and themed merchandise spanning Marvel, Star Wars, Transformers and G.I. Joe universes, designed for collection and display scenarios.

Product availability and selection may vary over time as our online collection is updated.

Our Commitment

At Ivyval, we value clear communication, accurate product presentation, and responsive customer support.

Providing Accurate Product Information

We aim to keep product descriptions, images, pricing, availability, sizing information, and other product details as accurate and up to date as reasonably possible.

Clear Shopping Policies

Customers can review our shipping, return and refund, payment, privacy, and terms policies before placing an order. These policies provide important information about purchasing from Ivyval.

Customer Support

Our customer support is available to assist with questions about products, orders, shipping, returns, and other store-related matters.

How We Process Orders

Orders placed through our website are reviewed and processed after successful payment authorization and in accordance with our published store policies.

Once an order is shipped, customers will receive a shipping confirmation email with tracking information when available.

Business Information

Store Name
Ivyval

Website
www.ivyval.com

Business Type
Independent online retail store

Primary Category
Collectibles & Novelty Decor

Business Address
Flat 2 Bourneside, Pennings Road, Tidworth, SCT SP9 7LB, United Kingdom

Customer Support Email
hello@ivyval.com

Customer Support Phone
+44 126-431-0780

Customer Support Hours
Monday – Saturday: 9:00 AM – 6:00 PM (GMT)

We aim to respond to customer inquiries as soon as reasonably possible during our customer support hours.

Contact Us

For questions about products, orders, shipping, returns, or general store support, please contact us using the information below.

Email
hello@ivyval.com

Phone
+44 126-431-0780

Website
www.ivyval.com

Thank you for visiting Ivyval. We appreciate the opportunity to serve customers looking for authentic branded collectibles and iconic character action figures.